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The Australian Government Department of Jobs and Small Business (formerly the Department of Employment) is responsible for national policies and programs that help Australians find and keep employment and work in safe, fair and productive workplaces.

General Enquiries

If you have a general enquiry or want to speak to someone in the department, the switchboard can connect you with the appropriate area. Call 1300 488 064.

Employment Services Enquiries and Feedback

Job Seekers:

To provide feedback on Employment Services you should contact your job services provider or call the Employment Services National Customer Service Line on 1800 805 260 (free call from land lines).

Employers:

If you want to know more about the Department’s programs, or lodge a vacancy, contact the Employer Hotline on 13 17 15.

Fair Entitlements Guarantee

For enquiries relating to the Fair Entitlements Guarantee (FEG), call the FEG Hotline on 1300 135 040 (9.00am to 5.00pm Canberra time excluding national and ACT public holidays).